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The Westin Pasadena - (626) 792-2727


The Westin Pasadena

Comfort for the entire family and steps from historic Old Town.

191 N Los Robles
Pasadena, CA 91101
(626) 792-2727
Neighborhoods: West Central
Cross Street: Walnut Street
Markets: Los Angeles, CA Metro



Owner Message

  • Library and rooftop pool
  • Full-service Kids' Club
  • Best rate guaranteed

In the heart of one of California's most exciting cities, The Westin Pasadena boasts easy access to such cultural activities as the historic old town, museums, and restaurants. Visiting for business? We?re also only a short distance from the Pasadena Conference Center. Relax in contemporary comfort at The Westin Pasadena. Our library is an excellent place to reflect, and our seasonal outdoor heated rooftop pool has beautiful views. With your kids playing in our full-service Westin Kid's Club, you'll have a moment to focus on yourself. Pick up one of our running maps from Runner's World, which have suggested 3- and 5-mile runs. Our signature Heavenly Bed, with pillow-top mattress, is standard in every room. Try out our new WestinWORKOUT room and exercise in the privacy of your own room with guided DVDs and equipment.


Tips

  • Parking
    Self-parking will cost you $9 a day, while valet will cost $13 a day.


Customer Reviews

AVOID THE VALET PARKING--THEY ARE THIEVES
Reviewed by lmallen0402 on 2006-08-30T00:00:00Z

My mom and I stayed at the Westin in Pasadena about one month ago. I had alot of stuff in my car having driven all the way from Wiscosin and I was going to be living in California for 2 moths. The valet service was relatively cheap, about $11/day for unlimited comings and goings so we decided to get it. I brought most of the items up from the car but left quite a bit in it, because we were tired having driven a long way and the valet parking claimed it was in a locked "secured" garage. In the morning when we went to check out we discovered someone with acces to the car and the key (I.e. the valet service) had gone through the car and taken $500 worth of items. We were understandably upset, and the hotel staff referred us to the valet company to deal with the theft. They assured me their insurance would cover this, and that it was not necessary to contanct the police. We contacted the police dept. anyway, and they said to deal with the valet people because their insurance would cover it. The valet people took an itemized list of the stolen items and photographed the car, and said I should expect a check with 3-4 weeks. Well, the check never came, and after contacting the insurance company the valet deals with, apparently I couldn't get a refund because I didn't give the valet an itemized list of everything I was keeping in the car (so what..they could know exactly what was in the car BEFORE they stole it?). That makes absolutely no sense. That is what insurance is for. This has absolutely darkened the time I've spent in California, and will never stay in a Westin Hotel again, and encourage my friends and business associates to do the same. PS--I hope you NEVER have to deal with the Pasadena police department either.

Pros: It is a nice-looking and comfortable hotel, but the people who work there could care less about good paying customers.

Cons: THE VALET SERVICE EMPLOYS THIEVES

eh
Reviewed by me_hollywood on 2006-01-12T23:41:25Z

Stayed with many Starwoods and this Westin is lower on the rungs. Rooms are tight. Service is as well. Was put on the Starwoods 'preferred' floor that looked exactly like every other floor. Stayed from a Thursday to Monday. Asked for a different room but was told the place was booked - yet the parking downstairs was ample and the common areas vacant. I've clocked a lot of time with Starwoods... Hate being lied to.

Pros: clean, centrally located

Cons: service, rooms small

So Pasadena...
Reviewed by Joy4Travel on 2002-11-16T19:43:39Z

Beautiful and formal. Leave the children with the nanny at another location.

Pros: Very Clean, Personal Service, Easy to Reserve

Cons: No Spa, Outdoor Pool, A little over priced